Dear Abby: Dress (and Make-Up) Codes in the Workplace

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DEAR ABBY: I am a supervisor in a consulting firm. I have recently been assigned an employee who does not dress appropriately for the workplace. The fashion choices she makes are unprofessional and too casual for our company. She wears no makeup, nor does she consistently care for her hair.

Abby, this young woman meets the public. Her job is to consult with clients and advise them about investing their money. Her appearance has been commented on by clients and colleagues alike and does not lend confidence in her skills and abilities. How do I counsel her without hurting her feelings? -- APPREHENSIVE IN CONSERVATIVE-VILLE


DEAR APPREHENSIVE: Your job as supervisor includes counseling your employees with regard to anything that affects job performance and the image of the company. If the company doesn't have a dress code, it's time to establish one.

Then schedule a private meeting with this employee and discuss what you expect from her. Offer her a few pictures of appropriate business attire and stylish, easily manageable hairstyles. Stress that her appearance is an important part of the image of the company and your clients' perception of her skills and talents.

By emphasizing that the dress code will be of value to her, you'll put yourself in the position of doing her a favor rather than being critical.