the thing is, this woman came to this family through an agency, so there may not be any contract at all between the worker and the LW. the contract may well be only between the LW and the agency who employs the worker.

i might be wrong about this situation; i'm drawing from my own. a couple years ago i broke my arm. combined with some aspects of my chronic disability, i needed someone here 24/7 for a while. (they didn't need to do very much; in fact they had hours in a row when i didn't need them to do anything at all so they read or studied or did things on their phone; but they needed to be there the whole time.) the contract i signed was with the agency that they came through. there was no contract between me and a specific worker. maybe my situation was different because, needing 24/7 care, i had several different people coming -- and actually many more people than would have been needed. they were all catching as many shifts as possible so they all had other clients/care homes too, and i would get whoever was free.

i like the idea of having a contract with the worker herself. i hope that exists in some situations. myself signing a contract with the agency included me promising i would never hire any of the workers i'd met through this agency on the side.