long, slow, rambling message all about their circumstances and personal life and particular problem, for 2-3 minutes, and then in the last five seconds gabble off their phone number so fast

Horrid memories of my days back dealing with enquiries in the archives - if they even left a number, they didn't always. Oh, and then they would ring again, and maybe they would get the person who was already dealing with their query, or maybe they would speak to somebody else, and get them dealing with it, duplicating everybody's effort....